Island Gypsy Shop Privacy Policy

At Island Gypsy Shop, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase online or in-store, or interact with our services. By using our website, making a purchase, or providing your information to us, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information to provide and improve our services:

  • Personal Identifiable Information (PII): Name, email address, phone number, shipping address, billing address, and other contact details you provide when placing an order, creating an account, signing up for our newsletter, or contacting customer service.
  • Transaction Information: Purchase history, order details, payment method information (e.g., credit card details—note that we do not store full credit card information; this is processed securely by third-party payment processors), and billing information.
  • Device and Usage Information: When you visit our website, we may automatically collect information such as your IP address, web browser type, operating system, device type, pages visited, time spent on the site, referral source, and other usage data through cookies and similar tracking technologies.
  • In-Store Information: Information collected during in-store purchases, such as contact details, payment information, and purchase history (when provided voluntarily or through transaction records).
  • Other Information: Any additional information you choose to provide, such as feedback, survey responses, or communication with our customer service team.

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

  • Process and fulfill your orders, including shipping, delivery, and order confirmation.
  • Provide customer support, respond to your inquiries, and resolve issues related to your purchases or interactions with us.
  • Send you important updates, such as order status notifications, policy changes, or information about your account.
  • Personalize your experience, including tailoring product recommendations, promotions, and content based on your preferences and purchase history.
  • Market our products and services to you (e.g., newsletters, exclusive offers, and promotional communications) where you have opted in to receive such messages.
  • Improve our website, products, and services by analyzing usage trends, customer feedback, and transaction data.
  • Detect and prevent fraud, unauthorized access, or other security issues to protect you and our business.
  • Comply with legal obligations, such as tax reporting, record-keeping, or responding to lawful requests from government authorities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. We may share your information only in the following limited circumstances:

  • Service Providers: Third-party vendors and service providers who assist us in operating our business, such as payment processors (e.g., PayPal, credit card processors), shipping carriers (USPS, UPS), email marketing platforms, and IT service providers. These parties are contractually obligated to use your information only to perform the services we request and to maintain the confidentiality of your data.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other lawful request from government authorities, or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transitions: In the event of a merger, acquisition, sale of assets, or other business transition, your personal information may be transferred to the successor entity as part of the business transaction. We will notify you of any such transfer and ensure the successor adheres to this Privacy Policy.
  • With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

4. Your Rights and Choices

You have the following rights regarding your personal information, subject to applicable laws:

  • Access and Correction: You may request access to the personal information we hold about you and ask to correct any inaccuracies or update outdated information.
  • Deletion: You may request the deletion of your personal information, except where we are required to retain it for legal, tax, or business purposes (e.g., order records for compliance with financial regulations).
  • Opt-Out of Marketing Communications: You may unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email, or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional messages (e.g., order confirmations, shipping updates).
  • Cookie Preferences: You can manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies, but note that disabling certain cookies may limit the functionality of our website.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We may require verification of your identity to process your request.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your browser, remember your preferences, and analyze how you use our site. We use both “session cookies” (which expire when you close your browser) and “persistent cookies” (which remain on your device until deleted).The types of cookies we use include:

  • Necessary Cookies: Essential for the operation of our website (e.g., enabling shopping cart functionality).
  • Analytics Cookies: Help us understand how users interact with our website (e.g., which pages are visited most often).
  • Marketing Cookies: Used to deliver personalized promotions and content based on your interests.

You can control cookies through your browser settings, but disabling necessary cookies may prevent you from using certain features of our website. For more information about cookies, visitwww.allaboutcookies.org.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or alteration. These measures include encrypted payment processing, secure server hosting, access controls to limit who can view your information, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, shipping carrier sites). This Privacy Policy does not apply to these third-party sites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our website, services, or provision of personal information after the updated policy is posted constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

  • Email: islandgypsynj@gmail.com
  • Phone: 732-793-9300
  • Address: 760 Asbury Ave. Ocean City, NJ 08226